Unsubscribe

Cancel Your Subscription

You can cancel your subscription at any time by sending a free SMS to your mobile operator.

Cancellation Instructions

How to Unsubscribe

Find your mobile operator below and follow the instructions.

Send an SMS:

Keyword: C MTV

To: 1111

Refund Policy

Refund requests must be submitted within 30 days of the charge date.

Refunds are credited to your Etisalat mobile bill or prepaid balance.

Each subscription period is billed separately; a refund applies to the specific charge requested.

To request a refund, contact our customer care team with your mobile number and the charge date.

Approved refunds are typically processed within 5–10 business days.